At The Oud Story, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase on our website (www.theoudstory.com). By using our website, you agree to the terms outlined in this policy.
INFORMATION WE COLLECT
When you purchase something from our store, as part of the buying and selling process, we collect personal information, including but not limited to:
Personal Details: Your name, address, phone number, and email address.
Payment Information: Credit/debit card details or other payment method details.
Order Information: Products purchased, order value, and transaction details.
Additionally, when you browse our store, we automatically collect:
Your computer’s Internet Protocol (IP) address to provide insights into your browser and operating system.
Cookies and similar technologies to enhance your shopping experience.
Email Marketing (if applicable): With your consent, we may send you emails about our store, new products, promotional offers, and other updates.
CONSENT
How Do We Get Your Consent? By providing personal information for transactions such as placing an order, verifying your payment, or arranging a return, you consent to our collection and use of that information for the specific purpose.
If we require your personal information for additional reasons (e.g., marketing), we will either ask you directly for your explicit consent or provide an option to decline.
How Can You Withdraw Your Consent? If you change your mind, you may withdraw your consent for us to contact you, collect, or disclose your information. To do so, contact us at care@theoudstory.com or write to us at:
The Oud Story B-24, Street No-4, Brahmpuri, Delhi-110053
DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
THIRD-PARTY SERVICES
In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide.
Payment Gateways: For transactions, third-party payment gateways adhere to PCI-DSS standards to ensure secure handling of your payment information. Please review their privacy policies for more details.
Links to Other Websites: Our website may include links to third-party sites. Once you leave our website, you are no longer governed by this Privacy Policy and should review the policies of those sites.
Google Analytics: We use Google Analytics to collect anonymous data about site traffic and user interactions to optimize your shopping experience.
SECURITY
We implement industry-standard practices to safeguard your personal information. Sensitive data such as payment information is encrypted using SSL technology. However, no transmission over the internet or electronic storage is 100% secure. We follow PCI-DSS requirements and continually enhance our security measures.
COOKIES
We use cookies to enhance your browsing experience. These cookies enable us to:
Keep track of items in your cart.
Understand your preferences based on site activity.
Deliver targeted advertisements.
You may opt out of cookies through your browser settings, but this may impact site functionality.
AGE OF CONSENT
By using this site, you affirm that you are at least the age of majority in your state or province of residence, or you have given us consent to allow your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this policy at any time. Changes will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your data.
If our store is acquired or merged with another company, your information may be transferred to the new owners.
CONTACT INFORMATION
For questions or concerns about this Privacy Policy, or to access, correct, or delete your personal information, contact us:
